​BOOKING, DEPOSIT & CANCELLATION POLICY

A non-refundable deposit/retainer is required for all appointments and commissioned work:

• $250 for tattoo appointments

• $150 for commissions

A retainer is required upon booking any new appointment, including continuations. This covers my time and the use of new supplies while securing your appointment. 

 

For standard (non-promotional) bookings, your retainer goes toward your service.

 

Accessibility

Please note that my building is NOT wheelchair accessible.

 

Punctuality & Late Fees

Be on time for your appointment.

• A 10-minute grace period is allowed for clients who may be running late.

• If you arrive more than 10 minutes late, a $25 late fee must be paid in addition to your service in order to start.

• After 30 minutes, your appointment will be canceled.

 

Rescheduling & Cancellations​

• Appointments may be rescheduled one time with at least 24 hours’ notice at no additional charge. Your original deposit will transfer to the new appointment date.

• Once an appointment has been rescheduled, the new appointment date is final. If you need to reschedule a second time, the appointment will be canceled and your deposit will be forfeited. You are welcome to book a new appointment, but a new deposit will be required.

• Rescheduling requests made less than 24 hours before your appointment will result in the forfeiture of your deposit. A new deposit will be required to book another date.

• Same-day cancellations made within 3 hours of the scheduled appointment time will be charged 50% of the booked session cost.

• All rescheduling and cancellation requests must be made by email at thefranfinets@gmail.com. For urgent matters, call or text (561) 251-2295. Social media DMs are not regularly monitored and should not be used for appointment changes.

• No-call/no-shows will forfeit their deposit and will no longer be eligible to book future appointments.

• All clients must complete and sign the required consent, disclosure, and indemnity forms prior to their appointment.

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PAYMENTS, REFUNDS & BLACKLIST POLICY

• All payments made toward a service are non-refundable.

• If you are on a payment plan, you can pause your payments at any time and resume when you are ready—however, there will be no refunds for payments already made.

• If you decide to cancel your payment plan, you can apply the amount already paid toward the time covered or another service.

• I reserve the right to blacklist any client at any time, meaning you will no longer be able to book with me in the future.

• If you have already paid toward a service, your balance will only be used to cover the time equivalent to what has been paid for—no further appointments will be scheduled.

• If you file a chargeback, you will be permanently blacklisted and will no longer be able to book with me.

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CURRENT PROMOTIONS

Promo codes are valid for your next purchase only and cannot be combined with other discounts.

 

Black Friday & sale Tickets

• All ticket sales are final and must be booked by the indicated date.

• Tickets are non-refundable, but you may give away or sell any unused tickets.

Sale tickets (including Black Friday, Christmas, or any promotional ticket sales) are discount vouchers, not service credits.

• Each sale ticket provides a percentage or amount off one tattoo session

• One ticket may be used per session/day

• Large projects may be broken into multiple sessions using multiple tickets

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Important Clarification:

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• Sale tickets do not apply as dollar credits toward your tattoo total

• The purchase price of a ticket does not reduce the final tattoo balance

• Tickets function solely to activate the promotional session discount

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RETAINER / DEPOSIT POLICY (SALE TICKETS)

 

To secure a date on the calendar, a separate (currently $100) non-refundable retainer is required to secure each appointment date, including sessions booked using sale tickets.

• Retainers do NOT go toward the cost of that session or remaining balance

• Retainers secure your appointment time and cover design preparation and supplies

• Retainers are separate from sale ticket purchases

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The ticket purchase and booking retainer are separate from the discounted session balance.

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PAYMENT BREAKDOWN EXAMPLE:

(8 Hour Session)

Standard Rate: $2,500

Promotional Rate (50% Off): $1,250

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Client Pays:

• $150 Ticket Purchase

• $100 Booking Retainer

• $1,250 Due on Appointment Day

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Total Paid: $1,500

Total Savings: $1,000​​

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Sale tickets are not interchangeable with deposits and cannot be applied as payment toward future balances.

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TICKET VERIFICATION REQUIREMENT: 

• The original sale ticket confirmation must be presented at the time of your appointment.

• Tickets may be verified and confirmed upon arrival.

• Failure to provide proof of ticket purchase may result in standard pricing being applied.

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By purchasing a sale ticket and booking an appointment, clients acknowledge and agree to this policy.

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• The Fran Fine reserves the right to modify or cancel promotions at any time without notice.

• Discounts exclude taxes, shipping, handling fees, and previous purchases.

 

Marketing & Communications

By signing up, you agree to receive recurring automated marketing emails from The Fran Fine at the email used when signing up. Consent is not a condition of purchase.

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